If you have a moment, please scroll down to see what industry colleagues are saying about using FanGo software for their events
FanGo have provided a self-explanatory system, tailored to our needs. Always on hand to answer questions or help us find ways to improve our pre-order and booking process, the FanGo team are ready to listen and provide solutions. Additional features, not foreseen at the initial launch have been easily added, something which previously, had been impossible. The admin time saved has allowed my team to concentrate on other aspects of event management and we are already ahead of sales on previous years.
The FanGo system streamlines our reconciliation process. Assigning revenue to specific events and locations has been made much easier. The automated VAT receipt feature has saved my team valuable time, especially in the build-up to our event season.
The interface between our website and the FanGo booking system is seamless, totally simplifying the entire customer journey. Booking amendments, confirmations and receipts are now accomplished with the click of a button – no more searching for guest contact details or VAT templates and it is GDPR compliant too! The instantaneous reporting has saved two people 8 plus hours a week working through spreadsheets and the amount of time saved compared with previous years is astounding. The FanGo team’s reliability, responsiveness and customer service is astonishing.
Administering ticket booking and food and beverage pre-orders has historically been labour intensive and time-consuming. The FanGo online ordering system has revolutionised the way we operate and ensures we maximise pre-order sales opportunities. With the revision of GDPR, we also saw benefits in FanGo’s ability to capture and debit all card payments in accordance with the regulations. Working with Greg and Joe has been a pleasure. Their ability to problem solve and adapt the system to our needs has been remarkable and demonstrates a true knowledge and passion for the product. Their enthusiasm to fully embrace our industry and our priorities is hugely endearing. For anyone looking to capture event pre-orders and guarantee the revenue in advance, the capabilities of the system and the people behind it guarantee that FanGo can perfectly fit the requirements. I have no hesitation in recommending them to industry colleagues.
Fango have provided us with a straightforward reactive system that allows easy booking for our events, in particular Christmas. They took the time to listen to our challenges and created a booking process that was straightforward for our guests to use and our team to look after and understand. Their ability and willingness to learn and watch how we used the system in the first few weeks/months enabled them to pre-empt our requests and provide answers to our questions before they were asked. It has been a pleasure to work with them over the last year and their adaptability to our changing needs has made things even easier. They have striven to find solutions which has enabled our team to focus on looking after our guests and reduced administration tasks significantly. They continue to be flexible working with us to expand the scope of the system and always willing to think creatively.
Looking for a bespoke system to manage a variety of events, bookings, GDPR regulations, taking payments and deposits across our group hotels - FanGo Online Booking system ticks all the boxes. Greg and Joe worked with us and designed a bespoke tailor-made system to link seamlessly to our website making our business more efficient and modern allowing our hotel events team to focus on our customers. The system launch was effortless and the system is now used on a weekly basis. The FanGo team are always on hand to advise and support and constantly listen to our needs in helping us adapt and evolve our customer service. I would personally endorse working with Joe and Greg to develop any events business
We were delighted with FanGo’s quick, efficient and generous pro bono website design work. In the midst of the pandemic our website became increasingly vital for communications with our donors, volunteers and researchers - as a result, the creative and responsive service we received from Joe was absolutely invaluable. Most importantly, it meant our fundraising declined by markedly less than the average for charities during COVID - a resounding measure of success!
It is always a pleasure to work with FanGo. In developing our website, the FanGo team was extremely in tune with what we wanted and created an end product that promotes our Foundation and the work we do in the clearest and most relevant way possible. We were incredibly impressed with the FanGo team's expertise, professionalism and attention to detail. Their dedication and creativity has resulted in a website we are very proud of: it is smart, easy to navigate and brilliantly designed. We have no hesitation in wholeheartedly recommending FanGo and look forward to working with them again in the future. The Oli Hilsdon Foundation
The FanGo team designed and built a bespoke ticketing system for a range of events for Vowley.com Having taken the initial time to fully understand our business and what we needed to achieve, they also helped identify issues that we had overlooked and suggested solutions to solve them. Furthermore, numerous changes were requested as the project evolved which they took in their stride and always kept us up-to-date on the latest progress. We wouldn’t hesitate to recommend FanGo to anyone looking for a professional, bespoke and easy to use ordering, booking and/or ticketing system.
The FanGo team specialise in events management software including ticket booking, room hire, pre-orders and pre-payment.
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