If you have a moment, please scroll down to see what industry colleagues are saying about using FanGo software for their events
FanGo have provided a self-explanatory system, tailored to our needs. Always on hand to answer questions or help us find ways to improve our pre-order and booking process, the FanGo team are ready to listen and provide solutions. Additional features, not foreseen at the initial launch have been easily added, something which previously, had been impossible. The admin time saved has allowed my team to concentrate on other aspects of event management and we are already ahead of sales on previous years.
The FanGo system streamlines our reconciliation process. Assigning revenue to specific events and locations has been made much easier. The automated VAT receipt feature has saved my team valuable time, especially in the build-up to our event season.
The interface between our website and the FanGo booking system is seamless, totally simplifying the entire customer journey. Booking amendments, confirmations and receipts are now accomplished with the click of a button – no more searching for guest contact details or VAT templates and it is GDPR compliant too! The instantaneous reporting has saved two people 8 plus hours a week working through spreadsheets and the amount of time saved compared with previous years is astounding. The FanGo team’s reliability, responsiveness and customer service is astonishing.
Administering ticket booking and food and beverage pre-orders has historically been labour intensive and time-consuming. The FanGo online ordering system has revolutionised the way we operate and ensures we maximise pre-order sales opportunities. With the revision of GDPR, we also saw benefits in FanGo’s ability to capture and debit all card payments in accordance with the regulations. Working with Greg and Joe has been a pleasure. Their ability to problem solve and adapt the system to our needs has been remarkable and demonstrates a true knowledge and passion for the product. Their enthusiasm to fully embrace our industry and our priorities is hugely endearing. For anyone looking to capture event pre-orders and guarantee the revenue in advance, the capabilities of the system and the people behind it guarantee that FanGo can perfectly fit the requirements. I have no hesitation in recommending them to industry colleagues.
We were delighted with FanGo’s quick, efficient and generous pro bono website design work. In the midst of the pandemic our website became increasingly vital for communications with our donors, volunteers and researchers - as a result, the creative and responsive service we received from Joe was absolutely invaluable. Most importantly, it meant our fundraising declined by markedly less than the average for charities during COVID - a resounding measure of success!
The FanGo team designed and built a bespoke ticketing system for a range of events for Vowley.com Having taken the initial time to fully understand our business and what we needed to achieve, they also helped identify issues that we had overlooked and suggested solutions to solve them. Furthermore, numerous changes were requested as the project evolved which they took in their stride and always kept us up-to-date on the latest progress. We wouldn’t hesitate to recommend FanGo to anyone looking for a professional, bespoke and easy to use ordering, booking and/or ticketing system.
The FanGo team specialise in events management software including ticket booking, room hire, pre-orders and pre-payment.
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